Manager’s Messages

Quarterly Hallway Carpet Cleaning - October 2018

Dear Residents,

We’re beginning the quarterly hallway carpet cleaning this Monday, October 22, 2018 at 10AM.  Please CLICK HERE to see when your floor is scheduled to be cleaned. The carpet extraction machine may be loud for the duration of the cleaning.

Thank you sincerely for your cooperation and please feel free to reach out should you have any questions or concerns.

Sincerely,
Priscilla Yoo, CCAM
General Manager


TRASH CHUTE CLOSED FOR REPAIRS

Dear Residents,

As you may be aware, the trash chute is currently out of service due to damages caused by improper disposal of trash. The improper disposal of trash is not only a violation of the Residential Guidelines but it can lead to damages to the chute, injury and inconvenience to your neighbors, and potential pest control issues.

Please be advised that the trash chute will be closed until further notice. We apologize for the inconvenience and thank you for your cooperation as we work to get the chute repaired as soon as possible. We ask that until the chute is fixed, you follow these instructions:

1. Place securely bagged and sealed trash in designated bin or area by the trash chute.
2. Place all recyclables in designated bins and please recycle!
3. Break down all boxes and place neatly in recycling bin or designated area by the bin.
4. No volatile, flammable and/or construction materials may be disposed at Solair.
5. Call the Front Desk to make arrangements to dispose of bulky items and/or compacted trash.

As a reminder, the Residential Guidelines, Trash Disposal states:

“Units have access to a trash chute for the disposal of garbage and trash. All refuse deposited into the trash chutes must be securely bagged and sealed and must not obstruct the trash chute. Open containers such as paper sacks, boxes, unsecured plastic bags, and/or reusable garbage cans are also prohibited. Compacted trash may not be placed in any trash chute as the velocity and weight of such trash may damage trash equipment. Volatile or flammable materials may not be placed in the trash chutes or dumpsters.

When depositing trash in the chute, please make certain that all hands and fingers are away from the door before closing. Do not put your head, arms, hands, etc. in the chutes as other residents above your floor may be depositing trash. In the event of damage to bags in the disposal process, Owners are responsible for cleaning up trash spilled in Common Areas and disposing of it in the proper receptacles. Unit Owners will be assessed for any cleanup services provided by the Association, after notice and hearing.

Owners are responsible for damage caused by spills or leaks from trash Owners carry to the trash rooms.

Oversized items should not be left outside the trash dumpster areas. It is the Owner’s sole responsibility to remove these items from the premises and dispose of them at their discretion.

Owners must receive prior permission before their contractors dump any construction materials in the Association’s dumpsters, and the Owners may be charged a fee for such use, if permitted.”

Please feel free to contact me should you have any questions or concerns. For a printable notice, please click here.
Thank you.

Sincerely,
Jane Kim
Assistant Manager


ANNUAL REG-4 (FIRE, LIFE & SAFETY SYSTEM) TESTING - September 25, 2018

Dear Residents,

Our annual Fire & Life Safety System (REG-4) Testing will be on Tuesday, September 25, 2018 from 7:00AM to 5:00PM. This testing is REQUIRED for all high-rises by the LAFD and is essential to our continued operations.

Please remember that access to every unit is MANDATORY and that we will begin at 9:00AM following a short announcement. We will knock three times before accessing your unit, should there be no response. If we do not have your unit key please make sure someone is there to grant our team entry. We will begin at the top of the building and work our way down.

Electricity to the units will be completely shut off at 1:00PM for approximately one (1) hour. Please make sure to turn off all your electronics, reset your clocks, and take any other precautions that may be necessary. The elevator service will also be interrupted at various times throughout the day which will cause delays so please plan accordingly.

If you live in the 200-units, please note that the alarms and strobes will begin to sound after 7:00AM but your power will be shut off at 1:00PM with the rest of the residential units.

Thank you in advance for your cooperation. We will work to finish the testing as quickly and efficiently as possible.

Sincerely,
Priscilla Yoo
General Manager


Management Office Closed - 9/3/18

Dear Residents,

The Management Office will be closed on Monday, September 3, 2018 in observance of Labor Day.

Please feel free to contact the Front Desk at 213-388-2588 for immediate assistance.

We wish you a safe and happy Labor Day Weekend!

Thank you.

Sincerely,
Priscilla Yoo
General Manager


Wally Home - Water Sensing System

Dear Residents,

For the past month, we posted signs throughout the community for a water sensing system called Wally. This system works by detecting and alerting you of water leaks, changes in temperature and humidity, and when windows and doors open or close via the Wally App and/or text messages.

Everyone is encouraged to stop by the Front Desk and pick up a copy of the Wally Packet  and Wally Q&A for more information. The purpose of this system is to help protect you and your neighbors of potential damages caused by water leaks that can go unnoticed for extended periods of time.

For those of you interested in purchasing the system, the Wally Team is offering our residents a 32% discount on the system. The prices are as follows:

Option #1: (1) Hub + (5) Sensors (Recommended for 1-1.5 bath units)for $198.45
Option #2: (1) Hub + (8) Sensors (Recommended for 2 bath units) for $272.32
Option #3: (1) Hub + (12) Sensors (Recommended for 3+ bath units) for $366.03

You could purchase the Wally Kit in two ways:
1. ONLINE: https://www.wallyhome.com/pro/signup/solair-wilshire/
2. AT THE FRONT DESK – Please make sure to bring a check for payment.

Please feel free to contact me should you have any questions.
Thank you.

Sincerely,
Priscilla Yoo
General Manager


Quarterly Parking Cleaning - 8/6/2018 - 8/9/2018

Dear Residents,

The next quarterly parking cleaning is scheduled from Monday, August 6, 2018 to Thursday, August 9, 2018. Please make sure to make arrangements to move your vehicles by 9:00 AM on the date your floor is being cleaned:

P-6: Monday, August 6, 2018
P-5: Tuesday, August 7, 2018
P-4: Wednesday, August 8, 2018
P-3: Thursday, August 9, 2018

If your vehicle is not moved, we will NOT be able to clean your space. As a reminder, Residents are not allowed to park in Guest Parking Spaces during this cleaning time.

For a printable schedule, please click here.

Thank you for your cooperation and please feel free to contact me should you have any questions or concerns.

Sincerely,
Priscilla Yoo
General Manager


Commercial Construction - Loud Noises - 7/30/18

Dear Residents,

Starting Monday, July 30, 2018, the commercial owner will be installing electrical conduits on their Parcel. Due to the proximity of the commercial Parcel, you may hear loud drilling noises in your unit. The work is scheduled to begin at 9AM and end at 4PM daily until the installation is complete. The drilling portion of the installation will take place on Monday from 9AM-4PM. We are closely monitoring their work and will update you should there be any changes in the schedule that might affect you.

I sincerely apologize for any inconvenience and thank you for your patience and cooperation.
If you have any questions or concerns, please feel free to bring them to my attention.

Sincerely,
Priscilla Yoo
General Manager


Fire, Life and Safety Reminders

Dear Residents,

We would like to thank everyone who participated in the Fire, Life & Safety training and the annual fire drill.

Please make sure to click here for a copy of the Resident Emergency Procedure pamphlet. They will be available at the Front Desk.
We encourage everyone to read the pamphlet to increase awareness of what to do in case of an emergency at Solair.

If you or your family members require assistance during an emergency, please fill out a Form for Physically Impaired and submit it to Management.

If you have any questions or concerns, please let me know so that I may assist you.
Thank you.

Sincerely,
Priscilla Yoo
General Manager


Board of Directors Meeting - 7/24/18

Dear Homeowners,

The next meeting of the Board of Directors will be on Tuesday, July 24, 2018 at 5:30PM in the Function Room.
We invite you to join us for wine and learn about a water leak detection system called Wally.

We also want to remind you that it is each Owner’s responsibility to insure his/her unit. If you would like a copy of the Association Master Insurance Policy click here. A copy will also be available at the Front Desk.

Please feel free to contact me should you have any questions or concerns.
Thank you!

Sincerely,
Priscilla Yoo
General Manager


Fire, Life & Safety Training and Fire Drill - Wednesday, July 18, 2018

Dear Residents,

Please mark your calendars!

Our next Fire, Life, and Safety training is currently scheduled for Wednesday, July 18, 2018 beginning at 1:00PM. The training will be immediately followed by a fire drill so please plan accordingly. All resident at Solair during the Fire Drill will be required to participate. Click here for a printable notice and reminder.

Thank you.

Sincerely,
Priscilla Yoo
General Manager


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Location

3785 Wilshire Blvd
Los Angeles, CA 90010
phone | 213.388.2588

Management Team

General Manager
Priscilla Yoo | pyoo@actionlife.com

Assistant Manager
Jane Kim | janekim@actionlife.com

 

Management Company

Action Property Management
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone (949) 450-0202
fax (949) 450-0303
communitycare@actionlife.com