Manager’s Messages

INSURANCE INFORMATIONAL SESSION

PRESENTED BY HUB INTERNATIONAL

Dear Residents,

Please join us to learn about insurance, the importance of having proper homeowner (HO-6) insurance and more. We will also be discussing best claims practices and answer any questions about insurance.

Date: Monday, June 17, 2019
Time: 6:30PM
Location: 7th Floor, Function Room

We hope to see you there!

Sincerely,
Priscilla Yoo, CCAM
General Manager


June Maintenance Reminder - HVAC Maintenance

Dear Residents,

Our monthly maintenance reminder this month is on the Heating Ventilation and Air Conditioning (HVAC) system in your unit.

It is important for everyone to change their AC filters every three to six months depending on use. This will help keep the HVAC system running efficiently and save energy by preventing it from working twice as hard to keep the air moving in your home. Changing your filter on a regular basis will also minimize the risk of bacteria, pollutants, and allergens.

We also highly encourage everyone to check your HVAC system for signs of potential leaks or water puddling. By doing this, you will reduce the chance of major leaks and potential damage to you and your neighboring units. If your HVAC system is in need of any repairs and you require vendor recommendations, please call the Front Desk.

If you live in the 05, 06, 07 and 08 stacks, your HVAC units will be located in the common hallway and can be accessed using your unit key.

If you have any questions or concerns, please feel free to contact me.

Thank you.
Sincerely,
Jane Kim
Assistant Manager


May 2019 Maintenance Reminder - Washers

Dear Residents,

Starting this month, you will be receiving a monthly reminder focusing on different areas in your home that need to be maintained by each of you. This month’s focus will be your washers.

It is now May and we already experienced five washer-related water leaks. It is very important that every resident actively check their washer’s hot and cold water supply lines for any signs of potential leaks. If you have never checked or replaced your water supply lines, we recommend you do so and replace them with stainless steel braided hoses.

Please click here to print our Monthly Maintenance Reminders – Washer Maintenance notice .

Should you discover a leak or water puddling near the washer, please make sure to immediately close the water valves. By doing this, you will avoid potential major leaks that may affect you and your neighbors. After doing so, please contact your licensed and insured plumber and/or appliance technician to do the proper repairs. If you need vendor recommendations, please don’t hesitate to contact the Front Desk.

Lastly, we want to remind all owners to make sure to purchase a Condominium Homeowner Policy (HO-6) as required by the Governing Docs. If you are renting a unit, please make sure to get your renter’s insurance to protect your personal property from any potential damage.Thank you and please feel free to contact me should you have any questions or concerns.

Sincerely,
Priscilla Yoo, CCAM
General Manager


Solair Wilshire - Window Washing Schedule & Trash Room Lock Decision

Dear Residents,

On Monday, April 29, 2019, we will begin the window washing service of the building exterior windows and terrace glass. We ask that you please make sure to shut your windows properly on the dates your unit is being cleaned. Please refer to the attached 2019 Window Washing Schedule Notice for more information. The schedule is also displayed in the elevators and designated notice locations on the 2nd and 7th floors.

If you have a terrace, please make sure to move your personal belongings 3 feet away from the building exterior terrace glass. The staff will not be able to move any items and the glass will NOT be cleaned. Please note that the dates are subject to change based on weather conditions. We will make sure to keep everyone notified of any changes.

The Board of Directors voted to permanently remove the locks in the Trash Rooms from floors 8-24 (PH) based on the feedback we received from the community (Trash Room Door Lock Removal Trial Period & Feedback Request Email). Please note that the trash room on the 7th floor will remain locked so please continue to use your key to dispose of your trash if you are on the 7th floor.

If you have any questions, please feel free to contact me or the Front Desk for immediate assistance.

Thank you.
Sincerely,
Jane Kim
Assistant Manager


Skydeck Closed Due to High Winds

Dear Residents,

Due to the severity of the winds and safety concerns, the Skydeck will be closed until 5:00AM on Wednesday, April 10th. This includes the Pool and Jacuzzi, Gym, BBQ Grills, Cabanas, Function Room, Coffee Services, and the Laundry Room. We will continue to monitor the weather and give advance notice if it is unsafe to re-open the Skydeck by tomorrow morning.

If you have any questions or concerns, please call the Front Desk.

Thank you.
Sincerely,
Jane Kim
Assistant Manager


Emergency Water Shut-Off 4/9/19

Dear Residents,

Due to unforeseen circumstances, there will be an emergency water-off tomorrow, April 9, 2019 that will affect the entire building. The water shut-off will begin at 9:00 a.m. and we anticipate the repairs to be done by 1:00 p.m.

Please remember to open your faucets slowly after the shut-off is complete in order to let any air pockets out of the pipes.

Please feel free to contact us should you have any questions or concerns. We sincerely apologize for any inconvenience and thank you for your understanding.

Sincerely,
Jane Kim
Assistant Manager


Water Shut-Off 3/25/19

Dear Resident,

Please be advised that on Monday, March 25, 2019, we will have a water shut-off on the 16th to 22nd floor between 9AM-1PM for necessary plumbing repairs. This will affect the units on floors 16-22. If you live on those floors, please expect both hot and cold water to be off.

After the shut-off is complete, please make sure to turn on your faucets slowly as there may be air trapped in the pipes as they are refilled. This may cause bursts of water at first which should return to normal after a few minutes.

Please feel free to contact me should you have any questions or concerns. We apologize for any inconvenience and thank you for your cooperation.

Sincerely,
Jane Kim
Assistant Manager


COMPLETE Water Shut-Off - 3/13/19

Dear Residents,

Please be advised that on Wednesday, March 13, 2019, we will have a COMPLETE water shut-off from 9AM-5PM for necessary maintenance and repairs of the water system. This will affect every unit’s hot and cold water.

If you need to have any plumbing work done in your unit, please call the front desk and let us know as soon as possible. It would be ideal for you to call your plumber to do the work during the scheduled water shut-off.

After the work is complete, please make sure to turn on your faucets slowly as there may be air trapped in the pipes as they are refilled. This may cause bursts of water at first which should return to normal after a few minutes.

Please feel free to contact me should you have any questions or concerns. We apologize for any inconvenience and thank you for your cooperation.

Sincerely,
Priscilla Yoo, CCAM
General Manager


Trash Chute Open!

Dear Residents,

The trash chute has been repaired and is now open for use!

Thank you so much for your continuous patience and cooperation during the repairs. Please note that the trash chute still maintains the same unique design. Therefore, we ask everyone to use caution and follow the Trash Guidelines when disposing of items. Lastly, please also continue to use the recycle bin located inside the trash room for all recyclables. Please Click Here for the Trash Guidelines and Click Here for the Recyclable Item Notice.

Should you have any questions, please feel free to contact me.

Thank you!
Sincerely,
Jane Kim
Assistant Manager


Trash Chute Repair Update

Dear Residents,

Our engineering team has been working very hard with the trash chute repair company in restoring the trash chute. We are very optimistic that the repairs will be completed by Friday, March 8th. However, if there are any delays, we will let you know.

We’d like to take the time to sincerely thank you again for your patience and cooperation while we work to get the trash chute functional again. If you have any questions or concerns about this matter, please contact me.

Thank you.

Sincerely,
Jane Kim
Assistant Manager


Older Entries »

Location

3785 Wilshire Blvd
Los Angeles, CA 90010
phone | 213.388.2588

Management Team

General Manager
Priscilla Yoo | pyoo@actionlife.com

Assistant Manager
Jane Kim | janekim@actionlife.com

 

Management Company

Action Property Management
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone (949) 450-0202
fax (949) 450-0303
communitycare@actionlife.com