Manager’s Messages

Homeowner Insurance

Dear Residents,

We thank you for your cooperation as we continue the exterior window washing services. We had some mechanical difficulties but we are now on schedule as posted in the elevators. Please don’t forget to check the schedule and make sure to move your belongings 3 feet away from the glass in your terrace for the staff to get the necessary access to clean the glass. Once they pass your unit’s terrace, they will not be able to come back and you will have to wait until the next scheduled window washing service to get the glass cleaned.

We also want to thank everyone that updated their Vehicle Registration Form and properly placed their parking decals on their vehicles. If you have not done this, please make sure to do so by June 30, 2018. Forms and decals can be picked up at the Front Desk. Notices are posted in the elevators and can be printed by clicking here.

Lastly, we want to remind all Owners that you are required to carry insurance as stated in the CC&Rs, Article IX, Section 9.3 Right and Duty of Owners to Insure, “It is the responsibility of each Owner to provide insurance on his personal property and upon all other property and improvements within his Unit.” Therefore, if you don’t have insurance, we highly advise that you speak with your insurance agent and get your property insured. The Association’s master policy does not cover each Owner’s Unit. If you need a copy of the Association’s policy, please feel free to stop by the Front Desk or let me know and I’ll be happy to provide you with one.

If you have any questions or concerns, please don’t hesitate to contact me.
Thank you.

Sincerely,
Priscilla Yoo
General Manager


Exterior Windows and Terrace Glass Washing

Dear Residents,

On Tuesday, June 5, 2018, we will begin the window washing service of the building exterior windows and terrace glass. We ask that you please make sure to shut your windows properly on the dates your unit is being cleaned. Please refer to the Exterior Windows & Terrace Glass Washing schedule that’s displayed in the elevators and designated notice locations on the 2nd and 7th floors. For a printable copy, please click here.

If you have a terrace, please make sure to move your personal belongings 3 feet away from the building exterior terrace glass. The staff will not be able to move any items and the glass will NOT be cleaned. As a reminder, terraces are to be used as outdoor living areas and are subject to certain restrictions. For more information, please refer to the Residential Guidelines.

The window washing company will be offering Unit Exterior Terrace Glass Cleaning for a fee. If you would like to participate, please make sure to fill out the Unit Terrace Cleaning form and return it to the Front Desk along with your payment by Friday, June 1, 2018. Please note that this is not included in the building exterior washing service and each resident is responsible for the additional cleaning fee.

NOTE: Dates are subject to change based on weather conditions. We will make sure to keep everyone notified of any changes.

If you have any questions, please feel free to contact me or the Front Desk for immediate assistance.
Thank you.

Sincerely,
Priscilla Yoo
General Manager


Vehicle Registration and Parking Decals

Dear Residents,

One of the primary goals of our Association is to maintain accountability and do our best to keep our residents safe. In order to do this, we ask that you do the following:

VEHICLE REGISTRATION

If you have unregistered vehicles, please make sure to fill out the Vehicle Registration Form. This form can also be obtained at the Front Desk. Please make sure to drop off your completed forms at the Front Desk or e-mail them to Jane Kim (janekim@actionlife.com).

PARKING DECALS

Please make sure to properly display your parking decals in a visible and un-tinted corner of the front or rear window of your vehicles.
If your decal is lost, we will have them available at the Front Desk. For a printable notice, please click here.

We ask that you do this as soon as possible and no later than Friday, June 1, 2018.

If you have any questions, please feel free to contact me. Thank you so much for your help and cooperation!

Sincerely,
Priscilla Yoo
General Manager


May Safety Reminders

Dear Residents,

We want to please remind everyone to follow these rules to ensure your safety and the safety of others at Solair:

  • Do not walk up and down the Parking Ramp as it is not safe for pedestrians.
  • Drive slowly when entering and leaving the Parking Lot.
  • Do not open the gate for other vehicles.
  • Parking Decals must be clearly displayed on all registered vehicles.
  • All Guests must sign in at the Lobby.
  • Always lock your vehicles and report suspicious activity to the Front Desk.

If you have any questions, please feel free to contact me.

Thank you.

Sincerely,
Priscilla Yoo


Water Leaks & Insurance

Dear Residents,

We encourage everyone to take a moment to check your homes for leaks and make sure to take care of them immediately.  By doing so, you will prevent any flooding and damage to your neighbors and avoid costly and burdensome repairs.

As a reminder, all homeowners must secure and maintain their own insurance coverage (HO6) for their homes.  Your homeowners insurance is not provided by Solair.  If you do not have coverage, please contact your insurance broker immediately to protect your home.

If you are renting the unit, we urge you to carry renters insurance to make sure your belongings are insured.

 

If you have any questions or concerns, please feel free to contact me.
Thank you.

Sincerely,
Priscilla Yoo
General Manager


TERRACE ETIQUETTE REMINDERS

Dear Residents,

We want to ask that you please be considerate of your neighbors and make sure that nothing escapes your balcony and windows.

Ø  LITTERING IS PROHIBITED
Do not toss cigarettes or other items from your balconies and windows. They fall into your neighbor’s terraces and pose an extreme risk of harm to residents of lower units.

Ø  USE CAUTION WHEN WATERING YOUR PLANTS
Potted plants MUST have a tray placed underneath so as not to spill onto balconies and patios below.

Ø  NO PETS MAY BE LEFT UNATTENDED

Ø  NO STORAGE

REMEMBER: The terrace space of the units on the 7th floor extend further out and unintended items regularly land on them.

If you happen to witness littering or cigarette butts exiting balconies or windows, please report it directly to management.

Thank you for your attention to this matter.

Sincerely,
Priscilla Yoo
General Manager


IMPORTANT NOTICE re: Safety and Security

Dear Residents,

We received reports that multiple vehicles were recently broken into and that there was vandalism in our community. While the Association employs security and takes steps to prevent against crimes like this from occurring in our community, we can never fully guarantee anyone’s safety. Please remember to:

• Always lock your vehicle and close all windows
• Do not leave personal belongings in your vehicle
• Lock your doors and close any doors that are propped open
• Be aware of your surroundings
• Report suspicious activity to the Front Desk

Please always remember to take precautions when it comes to your own safety and please keep these tips in mind so that we can all work to make our community safer.

Sincerely,
Priscilla Yoo
General Manager


Spring Clean-Out: 3/19/2018 - 3/30/2018

Dear Residents,

The first day of Spring this year is on Tuesday, March 20, 2018!

We’re starting our annual Spring Clean-Out today, March 19, 2018 until Friday, March 30, 2018. For a printable notice, please click here.

If you would like to discard any large items please follow these steps:
1. Call the Front Desk to schedule your pick-ups.
2. Inform the Front Desk what items need to be picked up (4 max).
3. Bring your pick up items close to your unit entrance at the scheduled pick-up date and time.

OR

1. Fill out the Spring Clean-Out Bulky Item Form and return to the Front Desk.

We will donate all re-usable items to local charities supporting needy families unless requested otherwise.

Thank you sincerely for your participation and feel free to contact me should you have any questions.

Sincerely,
Priscilla Yoo
General Manager


URGENT NOTICE - Window Handles

URGENT NOTICE

Dear Residents,

It has been brought to our attention by your neighbors on the 7th floor that they are finding broken window handles in their terraces. We understand that many times it isn’t in your power to prevent them from breaking and/or falling. However, we strongly recommend that you use extreme caution when opening and closing your windows. Window handles falling pose an extreme risk of harm to residents of lower units. Please also make sure to check your window handles and latches for proper movement and function to prevent any accidents. Again, please exercise extreme caution when using your windows. The terraces for the residents on the 7th Floor extend further and they are at risk of injury from falling window handles.

If you need assistance or have any questions or concerns, please let us know.

Thank you.

Sincerely,
Priscilla Yoo
General Manager


Daylight Savings - Sunday, March 11, 2018

Dear Residents,

Daylight Savings time begins on Sunday, March 11, 2018 at 2AM.

Don’t forget to set your clocks to spring forward!

Thank you.

Sincerely,
Priscilla Yoo
General Manager


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Location

3785 Wilshire Blvd
Los Angeles, CA 90010
phone | 213.388.2588

Management Team

General Manager
Priscilla Yoo | pyoo@actionlife.com

Assistant Manager
Jane Kim | janekim@actionlife.com

 

Management Company

Action Property Management
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone (949) 450-0202
fax (949) 450-0303
communitycare@actionlife.com